We understand that you want to make certain that Family Smile Center LLC is a good fit for you and your family. We welcome you to read through our testimonials and reviews to discover why so many patients choose Dr. Cha and Dr. Dinh as their dentists in Frederick, Maryland. If you would like more information about our team and our dental treatments, please feel free to contact our office. We look forward to caring for you!
At Family Smile center, these are not your average dentists. Dr Cha and Dr. Dinn are wonderful!
They have a mastery of skills, and enjoy what they’re doing and it truly shows. From the moment you walk in the office, you’re being welcomed into a family. You’re greeted right away, comfortable sofas and chairs to sit in while you watch a big screen TV. Children have choices to play video games or play PAC-MAN while they wait.
In the dental chair you’ll notice TVs on the ceiling and directly in front of you. And some of the dental chairs even give you a massage!
Dr. Cha and Dr. Dinn are experts at controlling pain and making sure you’re comfortable. They take no chances with pain control. What more can you ask for?
Let’s talk about Sandy Cha – Sandy not only cleans your teeth with flavors of tooth polish, but she also gives you health tips and a bag of goodies before you leave.
The dental assistants give you pillows to make sure you’re comfortable and Kristie has candy for you when you’re checking out.
Sometimes, there are warm chocolate chip cookies too!
Let’s face, going to Family Smile Center is a treat. A dental experience you’ll definitely want to have for yourself. ~ Keri Benton
The hygienist arrived early to accommodate my needs. She was polite and thorough. The dentist, Dr. Dinh is always friendly. I never feel rushed. ~ Elizabeth P
Excellent Cleaning, inspection ~ Jaues B
My visits to this office are always timely, comprehensive and positive. ~ Mary Lynn H
Dental cleaning. I have been a patient for a year and had extensive dental work done by the office though. I initially came to this dentist from a friends referral, I have since had over 10k($) worth of work done and have traveled back just to keep them as my dentist! ~ Jillian D
Great! Dr. Dinh is excellent. He is always very gentle when numbing me and I barely feel it. Laura is a prompt and knowledgeable hygienist. All the staff at FSC are very helpful. ~ Ronni V
Excellent service for 14 years. They are like family. ~ William K
I walked in and the receptionist immediately greeted me and within a minute, the hygienist escorted me back, cleaned and polished my teeth. The dentist took a look and answered my questions, very friendly staff and overall I had a great experience as usual.~ Megan K
A thorough cleaning of the teeth, x-rays, & an exam by the dentist. Sandy did an excellent job as always. ~ Tony M
It is amazing how they have a big practice and it still feels like family. Excellent customer relations from start to finish. Care provided is excellent as well. Sandy did a great job with extra personal care as always. ~ Peter & Laurel
Routine cleanings for my husband, adult daughter and myself. Several cavities filled for my daughter plus, sealants on several teeth. The entire office staff, is friendly while being exceptionally professional in all respects with treatments, explanations about treatment and billing questions. ~ Susan B
The best Dental health professionals in Maryland. Knowledgeable and caring dental health professionals, and I would surely recommend my friends and family to this office ~ Rodger D
I just moved to Frederick from Texas. I had a toothache, and I got an appointment the very next day. From the moment I walked in the door, I felt like I was at home. The staff was very friendly and helpful. I didn’t get the usual “you need to be taking better care of your teeth” lecture that I have always gotten at previous dentists. Their attitude was more like “let’s get you fixed up.” The exam chairs have TWO TVs!!! One in front of you and one above your head that you can see when you’re laying back. The exam chairs are MASSAGE CHAIRS! I was so relaxed that they could have drilled my teeth all day, and I still would have hated to leave. Dr. Cha was excellent! ~ Anonymous
Everyone here is really awesome. The attitude of the staff is very uppy. The Dentist I saw was very professional and answered my questions. Got a goody bag (love that stuff). The only downfall is that you have to pay up front for work done and then they submit it to your insurance. Which would be fine but I still haven’t recieved reimbursement from a teeth cleaning I recieved 5 months ago. Have checked back with FSC twice and now I have to submit the claim myself. Oh well ~ Anonymous
They suggested the ” Rotadent ” electric toothbrush. It made all the difference for me. (Thanks Family Smile Center ! ) Check it (the office) out for yourself , You’ll be surprised. : ) ~ Anonymous
I would recommend this office to anyone! The staff and doctors are great! They answered every question that I had. ~ Anonymous
They took away a 50 year fear of dentists. Their concern and interest helped me trust. I would never go anywhere else. ~ Anonymous
I drive from Baltimore (100 mile round trip) to go to this dentist and have done so for more that 20 years. This is the best recommendation anyone could give. ~ Anonymous
Can count on them to make you feel comfortable at all times, impressive staff and environment! A++++ Family Smile Center is an amazing dental office. There are so many amenities that you sometimes forget that you are actually having dental work completed! Everyone has always been so nice at my appointments. The entire staff treat you like family. ~ Anonymous
The best decision I ever made! Dr. Cha & his staff helped me achieve the smile I always wanted!! ~ Anonymous
Notably good service experience, a dentist’s office, of all places! Everyone is very friendly and caring, including the doctors. ~ Anonymous
Teeth cleaning.I feel better every time I come. I have been coming for over 20 yrs. Every facet of this practice is superior. ~ Carlos Mercado
Regular dental check-up, x-rays, cleaning. Discomfort in gum area.1st visit went professionally, efficently, and without any problems. 2nd vist went very well. Dr. Cha honest, helpful, patient. We are going to have to monitor discomfort to see if his suggestions remedy situation. ~ Maureen Silverman
Excellent Dentist. I went here when I started experiencing problems with my front teeth. He listened to my concerns and made recommendations as to treatment. He let me pick the procedure I wanted done and we worked out arrangements through their payment plan. ~ Shelly C.
Awesome group I love them, got over being scared as H*** no I make them choc. covered strawberries love you guys ~ Joyce Rowe
I Love this Dentist!!!!! ~ Tiona Wood
Regular dental checkup.Always good ~ Larry Fortin (Review from Angieslist.com)
I was 5 minutes late, not that it was OK. They quickly took me back and told me not to worry about being late they were just thankful that I made it. ~ Michelle Hill (Review from Angieslist.com)
The office is super nice and clean. There is something for the kids to do while I am there. They are very helpful. I had an emergency and he came in on a Sunday morning to fix my tooth. ~ Angela Sprinkle (Review from Angieslist.com)
They were able to fit me in the same day I called for a toothache. Family Smile Center has been the family dentist since we moved to Frederick 12 years ago. Dr. Dinh and all the staff are excellent, responsive and understanding. ~ Eleanor Putz (Review from Angieslist.com)
Very welcoming & gracious. They always make me feel comfortable & accommodate any of my needs. They are very clear in their assessments of my dental work. ~ Erin White (Review from Angieslist.com)
Family Smile Center, LLC performed cleaning, fillings, crowns, braces and every type of dental care necessary for a family of 5. Always a pleasant experience no matter how difficult the procedure is. ~ Michael Dottellis (Review from Angieslist.com)
They are always friendly and caring, concerned about you in general. No unnecessary treatment.6 of my family use this office. ~ Joan Imes (Review from Angieslist.com)
I have dreaded going to the dentist all my life, not something that I looked forward to. I have been a patient at the Family Smile Center for over 3 years now and I have never missed an appointment. The entire staff is so warm and friendly. The atmosphere is very comfortable and relaxed. There is never a long wait but I often wish for one so I can watch the big screen or play video games in the waiting room. ~ Anthony B.- Frederick
I have never had a more positive experience at the dentist as I did with Dr. Cha & staff. They really took such good care of me and ensured that I had complete comfort and no pain. I was really relieved because I was so nervous about getting crowns. It was a piece of cake with Family Smile Center! The TVs in the examining rooms are a real plus, too. ~ Sally L. – Frederick
Their professionalism is obvious and reassuring; but it is the affability of everyone at the SMILE CENTER that conveys their sincere interest and concern in the well-being of their patients. I have never felt that my presence or my questions were an imposition; and I have never been treated in a patronizing manner. It does put a smile on your face to be treated not as a number, but as a person. I highly recommend the FAMILY SMILE CENTER to all. ~ Paul S.– Frederick
I hadn’t been to the dentist in a few years till a friend referred me to the Family Smile Center. I have never been happier with dentist’s visits! I felt comfortable and welcome even though I was getting several fillings in one sitting. I almost can’t wait to return for my cleaning in 6 months! EVERYONE I talked to at the office was friendly, helpful, and happy. ~ Stephanie F.– Falling Waters
For the last 19 years I have had nothing but praise and satisfaction for the care you have provided for me. Always happy and superbly professional in your treatment. ~ Carlos M. – Frederick
Michael S.~ Great place and the staff is wonderful!!!!!! 12/15/2015
Russell R.~Professional, friendly and up-to-date with current practices/technology. 12/10/2015
Jo P.~Everyone is so caring and professional! I always feel I am given the best care. 12/2/2015
Jennifer S.~ Always kind excellent service by professional staff and customer service staff!!! 11/20/2015
Brenda C.~ Wonderful experience as always. I’ve been a patient for many many years and the customer service and dental care are consistently excellent. I highly recommend Family Smile Center to anyone looking for dental care. 11/19/2015
Catherine B~Amazing Staff and Beautiful Office. I was very impressed with them. By far the best Dentist Office that I have ever been to in my life. I am very happy I found this place and that it was covered by my insurance. When my daughter becomes 3 I will be switching her to this place! 11/11/2015
David N. T.~Star service! always a nice visit. 11/11/2015
Keri B.~I just can’t say enough about everyone at Family Smile Center. Everyone there treats you with the utmost care and consideration. You just know you’re in good hands as soon as you get there. I know some people have fears about going to the d… 11/11/2015
Nyssa M~The staff makes you feel like family! Great place. 11/10/2015
John M.~I use to have a lot of anxiety going to the dentist, however, my experience with the Family Smile Center and in particular Sandy & Peter I can relax and feel confident that what ever procedure will be painless and I will survive. The girls at the front desk are very professional and the whole experience is anxiety free. 11/10/2015
Anne C.~I have been going to Dr. Cha for more than 20 years. He is an amazing, knowledgable dentist, who is always on top of the latest in technology and procedures. His wife Sandy is a fantastic hygienist. The office staff is friendly, competent, and anxious to help in any way. Dr. Cha has been available for emergencies after his normal schedule, and has come in at unscheduled times more than once to accommodate our needs. He is truly a caring professional who cares about his patients. I would highly recommend this practice. 11/5/2015
Josilde B.~Excellent. .. 11/5/2015
Dionna P.~Great people and fast service! 10/30/2015
Beverly P.~There was no pain when I had my filling removed and refilled. Nice people, answered all my questions. Front desk, very helpful and friendly. I recommend Family Smile Center to anyone with problem teeth, or anyone needing their teeth clean . I have been going there for years, never had a problem! Easy to get too and plenty of parking! 10/29/2015
Ronald A.~ Teeth cleaned, advice given and all in a timely, friendly fashion. 10/28/2015
Anonymous~ Great folks; high tech; and caring service. Dr. Cha is a very skilled pro. 10/28/2015
Eleanor H.~ Always a pleasure to go to Family Smile Center Everyone from the front desk and the dentist our so nice and professional/ I would recommend to anyone to go for appointment. 10/24/2015
James B. Outstanding! 10/23/2015
Danny U.~ Laura was wonderful, she told me what she was going to do and answered my questions. The receptionist was extremely helpful, promising to email my x-rays to another provider and scheduling my followup appointment at a date and time that was that was convenient to me. 10/22/2015